The Challenge

The in-house catering team of one of Europe's oldest banks had put a lot of effort into doing things as sustainably as possible, but were unable to communicate this effectively and gain recognition for their efforts. They also knew that there was more they could do in the supply chain, but didn't know what to focus on or how to make it happen. They had been finding the Sustainable Restaurant Association rating gave them a useful framework, but it took them a lot of time to complete each year.

The Solution

Supplier engagement and ESG reporting through Tried & Supplied automated the answers to many of the SRA questions. The Tried & Supplied dashboard provided ESG information on both a supplier and product level, which enabled them to quickly answer questions like how much of their fish spend was on MSC certified products. This data then formed the basis of formalising their first sustainable procurement policy.

The Result

The team halved the time they spent on their SRA submission; was able to provide data to answer more questions; and was awarded the full 3 stars as a result. They have now formalised their sustainable procurement policy and brought in our managed services to support them in engaging suppliers and driving sustainability throughout their supply chain with an ambition to put themselves forward for various ESG awards next year.

Sustainability Outcomes by Discipline

Waste

• Tracked site-level waste and recycling volumes

• Flagged high-waste product categories for optimisation

• Introduced waste benchmarking across all sites

Energy

• Integrated electricity, gas, and water usage per site

• Visualised efficiency of sustainability upgrades (e.g. LED, smart meters)

• Enabled property team to prioritise high-impact investments

Local Sourcing

• Mapped all suppliers by location

• Flagged non-local sourcing where local alternatives existed

• Created “local score” per site to boost community-based procurement

Product Risk

• Identified 447 products with modern slavery risk

• Flagged 428 products with deforestation exposure

• Created action plan for high-risk suppliers and products

Compliance

• Automated reporting for SRA, CDP, and internal investor metrics

• Generated live alerts when purchases breached sourcing policies

• Centralised documentation for audit readiness

Supplier Management

• Onboarded core 4 suppliers at product level

• Added remaining 1,800+ to ESG tracking pipeline

• Delivered supplier ESG scores with improvement roadmaps

Scope 3 Emissions

• Calculated Scope 3 emissions from product-level purchasing data

• Included both food and non-food items

• Enabled annual ESG disclosure with minimal manual input