Hiring and nurturing diversity

Lorraine Copes is the founder of Be Inclusive Hospitality, Procurement Consultant and Business Coach. Having spent almost two decades working within the hospitality sector successfully leading procurement teams for brands including Shake Shack, Gordon Ramsay Restaurants and Corbin & King her experience spans new market entry, national and international leadership roles.

Joanna studied Hotel & Business Management at the University of Surrey and started her career as a fast-track Graduate with Hilton hotels moving from operations to HR during her tenure. Joanna has since worked as a senior Talent Management Leader in global businesses and is now a Director at WiHTL – Diversity in Hospitality, Travel & Leisure, an organisation dedicated to increasing women’s & ethnic minorities’ representation at all levels of leadership in the HTL industry and driving inclusive cultures by bringing companies together to collaborate and drive meaningful change, more quickly. WiHTL’s mission is to make a positive difference to 5 million women & people from ethnic minorities across the HTL Industry globally by 2025. Joanna has two young children and lives in London.

Interim Managing Director, The Sustainable Restaurant Association Juliane Caillouette Noble came to the Sustainable Restaurant Association as Development Director in 2016 after five years of running Jamie Oliver’s programmes for improving school food and food education across the UK. The SRA is a not for profit membership organisation committed to accelerating change toward an environmentally restorative and socially progressive hospitality sector in the UK. As Development Director, Juliane’s role included designing and developing strategic partnerships and campaigns, ensuring that the impact and influence of the SRA grows along with the size of the membership body. Juliane became the Managing Director of the SRA in January, and looks forward to working with the industry to build back better and greener post Covid.